Platinum Medical Staffing (formerly Platinum Surgical Assistants)

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3570 Olney Laytonsville Rd STE 71 Olney, MD 20830

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(301) 637-8414 info@platinummedicalstaffing.com

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ABOUT YOUR SURGICAL ASSISTANT BILL

It was determined by your surgeon’s office that they would benefit from the services of a Surgical Assistant like Platinum Surgical Assistants. Platinum Surgical Assistants has worked closely with your surgeon to ensure the best out come for you. We help doctors minimize their surgical time’s, which reduce both your risk of infection after a during your medical procedure as well as time spent under anesthesia.

Platinum Surgical Assistants will file a claim with your insurance carrier on your and your surgeon’s behalf. After your procedure, you will receive an Explanation of Benefits statement (“EOB”) from your insurance company to let you know that they are processing your claim. The EOB is not a bill, it’s simply a list of your benefits received and may not reflect the final amount due for services; its purpose is to explain what is covered by your insurance company.

In Addition, the insurance company may issue a check for services. Please endorse the check and send it to Platinum Surgical Assistants at the address below.

You wont receive a final statement of account from us until after we have concluded our claim with your insurance company. In the final statement you may see items such as co-pay, deductible and/or co-insurance amounts that are due as required by your insurance plan. Such amounts may be subject to discounts.

FAQ

Frequently Asked Questions.

As defined by the American College of Surgeons, the surgical assistant provides aid in exposure, hemostasis, closure, and other intraoperative technical functions that help the surgeon carry out a safe operation with optimal results for the patient. In addition to intraoperative duties, the surgical assistant also performs preoperative and postoperative duties to better facilitate proper patient care. The surgical assistant to the surgeon during the operation does so under the direction and supervision of that surgeon and in accordance with hospital policy and appropriate laws and regulations.

The majority of surgical assistants are not participants in insurance networks.

You were either designated as Self Pay or Private Insurance. If we sent the medical claim to your private insurance, this company has determined that you are responsible for a portion of the charges.

While many surgeons advise their patients prior to surgery, some do not wish to burden their patients with additional information that they feel would not be important to their patient’s surgery and recovery. Surgeons make several decisions like this throughout the entire process, such as which anesthesia to use, which instruments are required, etc.

PSA normally receives insurance information from the hospital where you had your surgery. Once this information is complete and ready to go we will send a claim directly to your insurance carrier. If you wish to verify that the information we have is accurate & complete, please fill out the back of the stub that came with your bill giving us full insurance information, including your identification number, your group number, and the name of the insured person and his or her date of birth. Please also send us a photocopy of the front and back of your insurance card.

Platinum Surgical Assistants is the cost-effective way to reduce some of the stress that comes along with a hospital setting by taking some of the workload off your hospital staff. Outsourcing the workload to our assistants is also typically 10-20% less expensive than managing a complete team of surgical assistants in-house.

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